Frequently Asked Questions

If you don't find the information you are looking for here, 

please message us via our 'contact' page 

or email us at   [email protected]

Q )  I bought a single box, but now I want to try a subscription can I do that?

A)  Yes you can do that easily.  We're delighted you want a subscription, just click the option you wish to purchase and follow instructions for registering.  Please also email us to let us know what Box you have previously Purchased so that you don't have the same box redelivered as part of your subscription.

Q) Can I cancel my subscription?

A) Yes you can, there is no commitment to continuing with a subscription and you can cancel whenever you  wish. 

Q)  How are your Explorers Boxes delivered?

A)  We use Royal Mail first class service on all our boxes and postage and packaging is already included in the price. 

Q)  Do you deliver overseas or international?

A)  Yes we can do.  Please email us for the extra postage cost and details.

Q)  Do you do discount for large orders?

A)  Yes we do.  Please email us for further details.